The Palm Island Golf Resort is in the resort area of the city. The hotel has many recreational activities onsite for guests and is within a short drive to the mountains and other recreational events. Shopping and dining establishments are a short drive from the hotel. The Shenzhen airport is about an hour's drive away from the Palm Island Golf Resort. Three major highways are a five minute drive from the hotel grounds. The hotel provides a daily shuttle service to Hong Kong.

There are deluxe rooms, villas and luxury rooms within the Palm Island Golf Resort. Every room has an IDD telephone, a minibar, air conditioning, a DVD player, a tea and coffee maker and satellite TV.

This luxury hotel has many amenities for business and leisure travelers. The Palm Island Golf Resort has a spa, an outdoor pool, a yoga class, an indoor pool, a golf course, an arts and crafts room, a rec center with a climbing wall, croquet, table tennis and a kid’s pool. An onsite restaurant serves Chinese cuisine.